Return and exchange policy in addition to the method of canceling orders from the Ontime Saudi Arabia
Because we know that the obsession of most online shoppers in Saudi Arabia is the return and exchange policy in addition to the possibility of canceling orders, so in today's article we will address a group of points that revolve around the return and exchange policy from the Ontime website in the following Saudi Arabia :
Terms of return and exchange from the Ontime website in Saudi Arabia
How to return and exchange products from the Ontime website in Saudi Arabia
How to cancel an order from the Ontime website in Saudi Arabia
What are the terms of the return and exchange policy from Ontime Saudi Arabia?
Realizing the Ontime website of the importance of providing distinguished services that help the online shopper to obtain their orders with the highest possible quality and image, and because in some cases there may be any change in the shopper's mood or dissatisfaction with the product, so the Ontime website provided The service of returning and exchanging products in an easy and safe way, through simple information that must be viewed:
- The returned or exchanged product must be returned within 14 days only.
- Ontime does not allow return of used or worn products.
- Returns must be in its original form, with all warranties and extras returned in the original box.
- Ontime refuses to return some products in accordance with health and safety laws, such as: underwear, lingerie, perfumes, accessories, cosmetics, toiletries, swimming equipment. "They can be returned in one case, which is a manufacturing defect."
- Ontime will verify the returned products on the same day, as it will directly transfer the returned amount via the used payment card, which may take 14 days for the funds to arrive in your account.
- It should be noted here that there are some services that cannot be refunded, such as the cost of shipping service, gift wrapping service and cash on delivery.
- Upon receipt of any defective product, "the matter includes products that the site does not allow to be returned", the site will return the full amount with shipping fees and other services.
What is the method of returning and exchanging products from the Ontime website in Saudi Arabia?
We have learned about the terms of return and exchange from the Ontime website, where you can shop online from the website and benefit from the service of returning and exchanging products by complying with some conditions, but we will now mention how to return or exchange products from the website by following the following steps:
- Log in to your account on the Ontime website.
- Contact the Ontime Saudi Arabia customer service team via e-mail or any other method that suits you, to submit a special request to the competent authority.
- When the order is completed, you must go directly to one of the Ontime store branches near you in Saudi Arabia.
- You must bring a copy of the order confirmation "Site Message" when returning purchases with your personal card.
- When returning products through one of the Ontime branches in Saudi Arabia, a gift card will be issued containing the refund amount to be used.
What is the method of canceling an order from the Ontime website in Saudi Arabia?
If you do not feel any desire to get your order from the Ontime website before it reaches you, you can simply cancel the order and get the full amount of the product, in addition to the shipping fees, by following the following steps:
- Log in to your account on the Ontime website.
- Contact the customer service team via any of the communication methods, to cancel your order.
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About Ontime:
Ontime is one of the best online shopping sites in Saudi Arabia, where Ontime is famous for offering a huge range of brands and brands. Ontime website covers a great and large selection of women's, men's and children's watches of various luxury, classic, casual, modern, smart and healthy designs so that all watch lovers in Saudi Arabia can find their shade on Ontime.
The products offered by Ontime in Saudi Arabia are not limited to watches, but extend to cover a range of the finest jewelry, accessories, sunglasses, fashion, shoes, bags and more. Online shopping from the Ontime website in Saudi Arabia is a 100% safe purchase, because it offers only original products from the most important brands with the original warranty on all products in addition to a set of services that suit all online shoppers.
Advantages of buying online from Ontime in Saudi Arabia
- Ontime offers multiple payment methods, including cash on delivery
- Free delivery service from Ontime in Saudi Arabia
- Delivery speed from Ontime in Saudi Arabia
- Ease of tracking online orders from the Ontime website
- Easy return and exchange policy from ontime Saudi Arabia
- Ontime in Saudi Arabia offers a guarantee on all products
- Renewing discounts and discounts from Ontime in Saudi Arabia for the year 2024
- Ontime Saudi Arabia Coupon & Promo Code valid on all online purchases
Return and exchange policy in addition to cancellation of orders from Ontime Saudi Arabia
More of Top Stores Coupons in Saudi Arabia
About Ontime:
Ontime is one of the best online shopping sites in Saudi Arabia, where Ontime is famous for offering a huge range of brands and brands. Ontime website covers a great and large selection of women's, men's and children's watches of various luxury, classic, casual, modern, smart and healthy designs so that all watch lovers in Saudi Arabia can find their shade on Ontime.
The products offered by Ontime in Saudi Arabia are not limited to watches, but extend to cover a range of the finest jewelry, accessories, sunglasses, fashion, shoes, bags and more. Online shopping from the Ontime website in Saudi Arabia is a 100% safe purchase, because it offers only original products from the most important brands with the original warranty on all products in addition to a set of services that suit all online shoppers.
Advantages of buying online from Ontime in Saudi Arabia
- Ontime offers multiple payment methods, including cash on delivery
- Free delivery service from Ontime in Saudi Arabia
- Delivery speed from Ontime in Saudi Arabia
- Ease of tracking online orders from the Ontime website
- Easy return and exchange policy from ontime Saudi Arabia
- Ontime in Saudi Arabia offers a guarantee on all products
- Renewing discounts and discounts from Ontime in Saudi Arabia for the year 2024
- Ontime Saudi Arabia Coupon & Promo Code valid on all online purchases